Privacy Policy for WAQTZ UAE

Last Updated: 22nd November, 2024

At WAQTZ UAE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website (ae.waqtz.com), mobile applications, or services (collectively, “Services”). By accessing or using our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our Services. This includes:

A. Personal Information

  • Registration Information: When you create an account with us, we collect personal details such as your name, email address, phone number, and location.
  • Payment Information: For transactions, we collect payment details such as billing address, payment card information, and other necessary payment information.
  • Profile Information: When you update your profile or submit listings, we may collect additional data such as company details, images, and contact information.

B. Non-Personal Information

  • Usage Data: We collect data on how you use our website, apps, and services, including IP addresses, device type, browser type, and browsing behavior.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to improve the performance and user experience of our Services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Services.
  • To personalize your experience and show relevant listings and offers.
  • To process transactions and send you related information such as order confirmations, receipts, and updates.
  • To communicate with you regarding customer service, inquiries, and promotional offers.
  • To analyze usage trends, improve functionality, and optimize our website and mobile apps.
  • To ensure the security of our Services and protect against fraud or unauthorized access.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following ways:

  • With service providers: We may share your information with third-party service providers who help us operate our platform, such as payment processors, hosting companies, and customer support teams.
  • With business partners: We may share aggregated or anonymized data with partners, advertisers, or third-party affiliates for research, analysis, or marketing purposes.
  • With legal authorities: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can update or correct any inaccurate information we have about you.
  • Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.
  • Opt-out: You may choose not to receive marketing communications from us by following the unsubscribe instructions in emails or contacting us directly.

To exercise these rights, please contact us at hello@waqtz.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings.
  • Understand your usage patterns and improve the Services.
  • Personalize content and advertisements based on your interests.

You can manage your cookie preferences in your browser settings, but please note that some parts of the Services may not function properly if cookies are disabled.

7. Third-Party Links

Our Services may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy applies only to our Services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have collected personal data from a child under 13, we will take immediate steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: hello@waqtz.com
Address: Dubai, UAE